Game FAQ

The questions people actually ask. For the full how-everything-works tour, the Game Guide is the proper manual - this is the quick version.

The basics Charts & records The world Help & bugs
◆ The basics
How do I get more points?
asked roughly daily
You get 3 every hour, around the clock, logged in or not. Points are time - almost everything you do spends them, and you can't hoard your way to the top.
Can I buy points?
asked hopefully
A bit. You can donate from your status page to help keep the servers on, and every donation comes with 300 points as a thank-you. Patrons get +1 point an hour on top. But there's no points shop and no shortcuts that matter - the charts are earned, not bought.
How many bands can I have?
asked ambitiously
As many as you like. Your manager account holds them all and you switch between them from the dashboard.
Does it work on my phone?
asked from a phone
Yes - it's a website, no download, works wherever a browser works.
◆ Charts & records
When do the charts update?
asked at 11:29pm
Nightly at 11:30pm UK time - sales, streams, charts, the lot. The world moves once a night, whether you're there or not.
Why isn't my record selling in [country]?
asked with feeling
A record only goes on sale where you're popular enough. Every release page shows you the map before you spend a penny - "Where it would land".
What are the Silver / Gold / Platinum / Diamond badges?
asked since the badges appeared
Official certifications, awarded nightly on units (sales plus streams). Once earned, never taken away. The Guide has the exact numbers.
Can I make a record with another band?
asked so often we built it
Yes - collabs. One band leads and proposes the terms (including the revenue split), the other accepts, and the record sells wherever either of you is big.
◆ The world
Will the world ever reset?
asked nervously
No. The community voted on this and I agree with them: what you build is permanent. Seasons come and go for the awards, but bands, records and history stay.
Is this really the game from 2001?
asked suspiciously
Same game, same idea, rebuilt from scratch in 2026. The full story is honestly worth five minutes - it involves cheques in the post and a plea to Bill Gates.
What happened to my old account?
asked by the returning
If you played the old game: I'm sorry - the old database was destroyed in early 2026 and there were no backups (long story, my fault). Everyone starts fresh in the new world. Come and say hello on Discord - a few old names are already back.
◆ Help & bugs
I found a bug / something doesn't add up.
always welcome
Tell me! The Discord is quickest, or use the contact form. Bugs get fixed fast and honestly - check the changelog for the track record.
I've got an idea for the game.
where half the features came from
Same answer - Discord or the contact form. Half the recent features started as player suggestions, and I mean that literally.